The role of empathy

Marty Linsky elaborated the role of empathy in Adaptive Leadership:Marty-Linsky.jpg


It’s also about empathy. It’s about hearing peoples’ stories without making judgments about them, without deciding, without placing a value frame on top of the stories, but just listening to those stories as data as useful and just thinking about how can this help me understand how can we make progress on this issue that we care about. — Marty Linsky, Adaptive Leadership Conference Opening Plenary 2016


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